Despite what you may have heard, your brand is more than just your logo, company name, and website.
We’re not saying that visuals aren’t important. It takes a mere 0.05 seconds for someone to form an opinion about your website, so it’s clear that visuals play an important role. But your brand encompasses so much more. It’s the entire experience your customers have with your company, including your product or service.
And that’s what makes your brand strategy one of the most important elements of your business.
With a solid brand strategy in place, your business can fully maximize the power of its brand, aligning creative elements with the company’s overall business goals and objectives.
So, without further adieu, let’s take a look at how you can create a powerful brand strategy that will stand the test of time.
But first, let’s start with the basics: What is a brand strategy?
What is brand strategy?
Put simply, brand strategy is the plan that outlines how you’ll achieve your long-term brand goals. A successful brand strategy must feed into all areas of the business. It should aim to improve the customer experience and gain a competitive advantage in the marketplace.
As a result, it should directly contribute to the growth and development of the company.
Although this might not sound too difficult, creating a successful long-term brand strategy is easier said than done. This is especially true if you’re working in a competitive marketplace.
Let’s take a look at some of the ways you can create a powerful brand strategy for long-term success.
How to create a brand strategy for long-term success
Unfortunately, there’s no set formula to create a successful brand strategy. Every business is different and requires a different brand strategy.
However, there are some best practices you can follow to make sure your brand strategy is as foolproof as possible.
We’ve outlined nine of the most important steps for you to consider when it comes to creating a brand strategy for long-term success.
Now, let’s take a look at what we’ve got.
1. Identify your brand positioning
First things first, you need to identify where you want to position your brand in the marketplace.
This means spending some time figuring out where you want your brand to sit in the marketplace and how you want consumers to perceive your brand. Without this information, your entire brand strategy won’t have a leg to stand on.
But how exactly do you identify your brand positioning?
You need to figure out the following:
- Your brand’s current position in the marketplace
- Conduct competitor research to see where you fit in relation to competition
- Identify what makes your brand unique
Once you’ve done this, you can create your brand positioning statement that encompasses everything your brand is and aspires to be.
This leads us nicely into our next section.
2. Create a brand positioning statement
A brand positioning statement is a few sentences that capture the essence of your brand.
It’s a chance for companies to highlight what they do, why they're different from competitors, and who their customers are. Think of it as the backbone of your brand strategy.
Ranging from your marketing activity to product development, this statement will inform all of your business decisions and make sure that everything is aligned with the company brand and expectations.
Here’s a good example of a brand positioning statement from Mailchimp:
“Mailchimp is an all-in-one Marketing Platform for small [businesses]. We empower millions of customers around the world to start and grow their businesses with our smart marketing technology, award-winning support, and inspiring content.”
From this statement, it’s clear what Mailchimp does, who their customers are, and what makes them stand out from the crowd.
It’s also pretty aspirational, and so it should be. After all, this is the statement your entire company will use to guide its brand strategy.
3. Align your brand strategy with the business strategy
To create a brand strategy for long-term success, it must align with your business strategy.
After all, if your brand strategy doesn’t contribute to the overall growth of the company, it’s not serving its purpose.
Think of your business strategy as the context from which your brand strategy is created.
Use your business goals, objectives, and KPIs to guide your brand strategy. As a result, everything in your brand strategy plays a role in the overall growth and success of the company.
Let’s use an example to put this into context.
Imagine one of your company KPIs is to increase revenue from returning customers. To support this KPI, you decide to focus your brand strategy on customer loyalty.
You make sure that the importance of customer loyalty is reflected in your brand messaging and in your brand positioning statement. It can be shown off on your website, via email, or through any other platform where existing customers are likely to engage with your brand.
As a result, your brand strategy directly impacts the success of company KPIs and, by extension, the company’s growth.
4. Identify and understand your target audience
Creating a brand strategy is pretty pointless if you don’t know who your target audience is.
Without knowing who you’re targeting, your brand strategy can lack the direction it needs to target the right people and be successful in the long run.
And with 67% of consumers saying that brands need to provide personalized experiences, it’s clear that you need to provide them with a tailored and customized experience.
So how can you identify your target audience?
This is where market research can help.
Market research helps you figure out who your customers are, determine what their perspectives and priorities are, and allows you to tailor your brand messaging to resonate with them.
In other words, it helps you to understand your target audience and identify the best methods to engage with them.
Once you have this information, you can make sure that your brand strategy is tailored toward your target audience.
5. Create relevant and useful content
Every piece of content you share reflects your brand. Whether that’s a social media post or an article on your website, it all represents who you are as a company. And with a recent survey showing that 79% of customers find user-generated content influencing their purchasing decisions, the importance of content is apparent.
So it goes without saying that content should be part of your brand strategy. But we’re not just talking about any old content.
Your brand strategy must include content that is both relevant and useful to your target audience.
All of your content needs to have purpose and relevance. This will ensure that your target audience finds it both useful and interesting. It also helps to make sure that your brand strategy is built for the long haul.
Take a look at Preply, for example.
As an online tutoring platform, Preply created an “online English courses” blog for beginners.
Not only does this content resonate with Preply’s target audience, but it also provides them with useful and relevant information.
When it comes to creating your brand strategy, make sure the content you put out there provides useful information to your target audience. This will ensure that consumers engage with your brand and value the information you’re putting out there.
6. Collaborate with other brands
Strategic partnerships can be incredibly useful for developing your brand strategy.
The process involves partnering with other companies to cross-promote your product or service.
As a result, you get to reach a new audience, increase your brand awareness, and provide added value to existing customers.
Let’s take a look at a successful brand collaboration in action.
Swagbucks, an online rewards program, partners with a variety of brands to develop its coupon business. As a result, its customers have access to far more discounts, and Swagbucks gets increased brand exposure by associating itself with several well-known brands, like Old Navy, for example.
This is a perfect example of a successful brand partnership. Everyone involved benefits from the partnership, and the two companies both have a similar target audience.
This leads us on to another point.
You must partner with a company that has a similar target audience. The company you choose should reflect your brand in a good light.
Imagine a partnership between a sustainable clothing company and a fast-food restaurant. Not only are they unlikely to target the same audience, but their brand perceptions will likely change because of the partnership.
So how can you make sure you partner with the right brands?
Ask yourself the following questions:
- Does this brand cater to a similar target audience or a new audience I’d like to reach?
- Does this brand have a good reputation?
- Does this brand reflect your brand’s messaging?
If so, get that partnership up and running.
7. Invest in your customer relationships
We’ve already mentioned the importance of identifying your target audience. Now, we want to talk about the importance of building a relationship with that audience.
Based on these statistics, you definitely want your brand to be known for providing a great service. That’s why your brand strategy needs to focus on customer experience.
But how can you show customers that you provide an excellent service?
Well, testimonials and case studies are a good way to start. Take Frevvo, for example. Using a customer review about its small business workflow, this company has created a case study that illustrates the impeccable service it provides and how great the product is.
By doing this, Frevvo reaffirms itself as a reliable and quality brand, showing consumers that it provides a great service. If you want consumers to know that your brand provides a good service, make sure you include customer experience as part of your brand strategy.
8. Consistent branding across all platforms
A key element of any branding strategy is consistency.
This means keeping your messaging and visuals consistent across all your platforms, whether that’s online or print.
This is important for a few reasons:
- Build trust in your brand: People trust brands they recognize. It’s a fact. Research shows that when a consumer has seen your messaging repeated across three different channels, their trust strengthens. So keeping your branding consistent helps consumers trust your brand.
- Raise brand awareness: If your branding is consistent, people are far more likely to recognize it. As a result, consumers become more familiar with your brand.
- Increase revenue: Businesses estimate an average increase of 33% in revenue when their branding is consistent.
Let’s take a look at some consistent branding from a real company.
Here’s an example of its homepage:
And now, take a look at its Twitter page:
With the use of consistent branding, consumers can see this is the same company. The same goes for if they visit Nlyte’s LinkedIn or Facebook pages, too.
Posts across all of its social media channels also reflect the same messaging from the website. Not only does this align the brand visually, but it keeps messaging aligned, too.
So, when it comes to your brand strategy, make sure you think about how you can achieve consistency across various channels. Doing so will ensure that consumers recognize your brand and build trust.
9. Constantly track progress
As much as we hate to admit, it’s rare for strategies to run smoothly with no hiccups along the way.
And that’s why tracking progress is important.
To maximize your brand strategy, you need to monitor progress continually. This will ensure that your brand strategy stays relevant and continues to support the company’s overall development.
When it comes to tracking progress, here are a few questions you can ask yourself to get the ball rolling:
- Has the brand strategy been implemented as planned?
- What are the measurements by which you’re defining success?
- How many leads or conversions have you seen since implementation?
The progress markers you set will be much more specific to your actual strategy, but these questions are a good starting point.
Whether you’re reviewing progress weekly, monthly, or quarterly, ensure that your strategy is playing out as planned. And if it isn’t moving as planned, you can spot any mishaps and make the changes you need to get things back on track.
Time to create your brand strategy
So there you have it. You now have the knowledge you need to create a brand strategy geared toward long-term success.
Using this information, you can give yourself a solid starting point to continue growing and developing your business.
Joanne Camarce is a digital marketing expert specializing in SEO, eCommerce, and social media. She loves meeting new people and embraces challenges. When she's not wearing her marketing hat, you'll find Joanne perfecting her art and music skills.