GUEST & GEAR is a boutique consulting firm that partners with hospitality, travel, and outdoor-experience brands to design operational systems, guest journeys, and product strategies that scale without losing soul. Combining field-tested operational expertise with customer-centric design, we streamline back-of-house efficiency, elevate guest-facing moments, and translate on-the-ground insights into measurable growth—your companion on every expedition.

At GUEST & GEAR we believe empathy-driven pragmatism guides better decisions: we listen to frontline teams and guests, then craft solutions that are both human-centered and operationally sound. We prize curiosity and continuous improvement, treating each client engagement as an expedition where learning, adaptability, and clear communication chart the course. Integrity grounds our work—delivering honest recommendations, measurable outcomes, and partnerships built to endure.