One thing you need for your business is curiosity. For many business owners, it is all about finding a problem and solving it. From when a customer first interacts with you and how you solve that problem for them, it requires a deep knowledge of how a customer could be, and how you more than anyone else can solve their problem. Curiosity will drive you to make better products, be more informed and create better experiences for your clients. You can feed your curiosity by learning more about you industry, listening to podcasts, reading and learning more.